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Return Policy

General Merchandise Returns

The Book Mark is happy to accept returns or exchanges on general merchandise within 90 days of purchase. For textbook returns, please refer to the specific polices below. All items being returned or exchanged must be in the same condition as when purchased.  Refunds without a receipt are subject to a 20% discount. Shipping/handling charges are non-refundable.

If you are shipping your return back to our store please include a completed copy of our return form and ship your package to the address listed below.

Gustavus Book Mark
c/o Returns

800 W. College Ave.
Saint Peter, MN 56082


Non-returnable: Batteries (unless package is unopened), electronics (calculators, headphones, charging cords, etc), software/disks, health and beauty aids, clothing that has been worn or stained, and special order merchandise




Textbook Returns

Textbooks are only returnable through the first three days of classes unless you have dropped the class. If you have dropped a class, bring your receipt, your new class schedule and your books to the Book Mark within the first 2 weeks of class (drop/add period) for a full refund.  No textbook returns will be accepted after the drop/add period.  For J-Term, the drop/add period is the first 3 days of class only. All return period dates are printed on the bottom of your receipt.

Please complete and include our textbook return form with your return for both in-store returns and returns being mailed back to our store.

If you are mailing back your return, all returns MUST be postmarked by the return deadlines above in order for your return to be processed.  Please ship your order to:

Gustavus Book Mark
c/o Textbook Returns

800 W. College Ave.
Saint Peter, MN 56082

New books must be in sellable condition to be returned for full refund.  If a new text has been marked or has bent corners, it will be refunded at 75% of new price. Books polywrapped and/or with software or codes must remain sealed or your return cannot be accepted.


Textbook Rental Returns

Rental returns are due back no later than the last day of finals each semester. If you are on campus, returns can be brought to the store during business hours, or dropped in our collection bin outside of the store after hours. If you are off campus, your return must be placed in the mail and postmarked no later than the last day of finals for the current semester. Any returns postmarked after this date will be subject to the rental buyout and non-return fees as noted on your original rental agreement.


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