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Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store – at no additional cost!

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Ordering By Phone

Call us at 507-933-7587. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!

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Shipping Policies

The Book Mark doesn't usually ship out textbooks. If you choose to add a shipping charge, we do remove it from your total. We will assume you did this unintentionally! Book are heavy and expensive. Why ship them when we'll pick them and box them for you? All you have to do is pick them up! If you still want them shipped...please note it in the comment field. Prices subject to weight of package.

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Know the Textbook Return Policies. Textbooks are only returnable through the first three days of classes unless you have dropped the class. If you have dropped a class, bring your receipt, your new class schedule and your books to the Book Mark within the first 2 weeks of class (drop/add period) for a full refund. For J-Term, this drop/add period is the first 3 days of class. All return period dates are printed on the bottom of your receipt.

Rental books can be returned during the first two weeks of class only if a class has been dropped.  A revised schedule and receipt are required.

New books must be in saleable condition to be returned for full refund.  If a new text has been marked or has bent corners, it will be refunded at 75% of new price. Books polywrapped and/or with software or codes must remain as originally sealed. Open packages will be charged a restocking fee of $5.00.   

Bookstore Return Procedures
Our return procedures: The Book Mark is happy to accept returns or exchanges on general merchandise within 30 days of purchase.  Refunds without receipt are subject to a 20% discount.


* Batteries - unless package is unopened                       

* Software

* Calculators                                                              

* Health and beauty aids      

* Disks - unless package is unopened              

* Clothing that has been worn or stained.

* Special order merchandise

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Book Buy Back is done in the store at finals.  The Book Mark offers year round buyback on our web page.  Click on the bar at the top of the site on Textbooks sell.  This can be done at any time and at any place. 

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